Exchange & Return
Exchange - If the fit or color disappoints, don't fret! Exchange it at no extra cost, courtesy of us! Return - Your refund will be credited to your original payment method within 2-7 business days after we've received and inspected your return. Please be aware that a return shipping fee will be deducted from your refund total.
Please Note: Items won't be set aside for exchanges until your return has been sent and processed. There's a chance items could be out of stock by the time returns are processed. If your return is handled after an item becomes unavailable, you'll receive store credit for your next order. Kindly remember, returns are processed upon their arrival at our facility.
Your return will be processed within 2-7 business days from the delivery date. If you require additional help with your return or exchange, contact us at +61 423058115 (Monday - Friday, 9:00 am to 5:00 pm AEST) or email us at info.myoxxe@gmail.com
Please Note: Items won't be set aside for exchanges until your return has been sent and processed. There's a chance items could be out of stock by the time returns are processed. If your return is handled after an item becomes unavailable, you'll receive store credit for your next order. Kindly remember, returns are processed upon their arrival at our facility.
Your return will be processed within 2-7 business days from the delivery date. If you require additional help with your return or exchange, contact us at +61 423058115 (Monday - Friday, 9:00 am to 5:00 pm AEST) or email us at info.myoxxe@gmail.com
- Kindly ensure that the items you wish to return or exchange are unwashed, unworn, and still have their original tags attached. Failure to do so may result in rejection of the return or exchange request."
- "Please note that personal items are not eligible for returns. Ensure you review our return policy to understand the items that qualify for return or exchange."
- "Please note that personal items are not eligible for returns. Ensure you review our return policy to understand the items that qualify for return or exchange."
- "Unfortunately, we do not facilitate exchanges for out-of-stock items. If the item you want to exchange is unavailable, a refund will be issued for the returned items. We appreciate your understanding."
- "Once your return or exchange is processed, you will receive an email notification from us. Please keep an eye on your inbox for updates on the status of your return or exchange request."
- "Please be aware that we do not refund the original shipping charges incurred when your order was placed. These charges are non-refundable even if you decide to return the items from your order."